About Solitary Technology

Your Business Technology Partner
in Coffs Harbour

We're not the biggest tech company, but we might just be the one that cares the most. As a local Coffs Harbour business, we provide internet and technology solutions with the personal touch that only comes from being part of your community.

Team collaboration in a modern office

Our Story

Built for Business, Backed by Community

Solitary Technology understands that businesses need more than just connectivity - they need a partner who understands their challenges and responds when it matters.

Why Businesses Choose Us

We combine enterprise-grade infrastructure with the personal service that only a local business can provide.

Business-First Approach

We know downtime costs money. Our business services are designed with reliability and responsiveness as top priorities.

Local Expertise

Based in Coffs Harbour, we understand the unique challenges regional businesses face and have solutions that work.

Enterprise Support

Direct access to technical staff, 24/7 network monitoring, and SLAs that actually mean something.

The Business Advantage

What you get when you partner with a local technology provider

Direct Technical Access

Speak directly with engineers who can solve problems, not call center staff reading scripts.

Rapid Response

Business SLAs with guaranteed response times. Critical issues are addressed immediately.

Custom Solutions

Every business is different. We design solutions that fit your specific requirements.

24/7 Monitoring

Our network is monitored around the clock. We often resolve issues before they impact your business.

Scalable Services

From single office to multi-site enterprise. Our solutions grow with your business.

Genuine Partnership

Your success is our success. We invest in understanding your business and its needs.

Trusted by Businesses

Reliability you can count on

4+
Years Serving Businesses
< 7 mins
Average Support Response
99.9%
Network Uptime

Business Services

Complete technology solutions designed for business needs

Business Internet

Enterprise-grade connectivity with SLAs and priority support.

SIP Trunking

Modern phone systems that reduce costs and scale with your business.

Managed IT

Comprehensive IT support so you can focus on your core business.

Cloud Backup

Protect your critical data with monitored, tested backup solutions.

Network Solutions

Properly designed networks for reliability and security.

Business Email

Professional email with your domain, spam protection, and full support.

How We Work With Businesses

A partnership approach to technology

  • 1

    Understand Your Needs

    We start by learning about your business, challenges, and goals.

  • 2

    Design the Solution

    We create a tailored plan that addresses your specific requirements.

  • 3

    Professional Implementation

    Our team handles setup with minimal disruption to your operations.

  • 4

    Ongoing Support

    We remain your technology partner, providing support and adapting as your needs change.

What Our Business Customers Say

Real feedback from real businesses

"Excellent experience so far. From a seamless changeover and upgrade to consistent speeds and great communication. Not to mention a better deal price wise. Great local enterprise."

Nik R.

Google

"No issues with the service. Would recommend to others, and I have already done so"

Robyn D.

Google

"Initial issue with no connection, issue was with nbn not Solitary. Friendly online support got it sorted. All good now. Great value."

Barry G

ProductReview.com.au

"Very, very easy to deal with and went beyond what what most ISPs will do - friendly and fast communication and an unexpected credit too!"

Lance L.

Google

"Great Company, best support ever"

Dianne L.

Google

"Amazing service! Efficient and very easy to deal with"

Darren A.

Google

"We switched our business over to Solitary Tech about 3-4 months ago now and it has been smooth sailing. We had a little hiccup getting the modem setup, but Solitary sent someone out to fix it that same day, pretty impressive"

Ralph

ProductReview.com.au

"Thomas was very clear, honest and helpful. He helped me upgrade my internet connection including hardware. His installation associate, Kim, was great too. I’d recommend!"

Lucia G.

Google

"Incredibly helpful and knowledgeable."

Lisa J.

Google

"My Experience has been Brilliant 🥳my business is The Professional Centre Coffs Harbour & the change over to Solitary Technology was a great move 🌈my clients are Happy so l am too 🤩🤩🤩🤩🤩"

Carol P.

Google

"I had a very positive experience with the service and staff. Very polite staff . Internet is great and after services great. Thoroughly recommend"

MJ S.

Google

"We replaced our DODO service with Solitary. Instantly our internet improved. The customer service is excellent. Very polite and respectful employees who are able to communicate with technology illiterate customers effectively."

Mark W.

Google

"Highly recommended. Thomas has provided exceptional support in getting our previous fixed wireless nbn equipment/speeds..."

Douglas

Google

"Upgraded the antenna on my roof, much much better now, seeing speeds ~280Mbps/15Mbps vs the old ~50/2-5 Friendly support, good little local enterprise"

Shelby

ProductReview.com.au

"The nbn connection is as fast and reliable as any; the cost is competitive; and you get personal local support that isn't possible with the large national providers. Recommended!!"

Guy M.

Google

"Great nbn internet on Kangaroo Island. Solitary Tech team is great, and organised installation on ver short notice"

Phil

ProductReview.com.au

"Good experience, very helpful at organising for my connection moved to new address. Highly recommend"

Gayle

ProductReview.com.au

"Just switched to these guys this morning - switch over was fast and seamless, with the amazing Thomas calling as requested to finalise modem set-up. Their support is professional and very amicable..."

KMcC

ProductReview.com.au

"Personal, honest and punctual service . Great to keep things as local as possible , had a couple small problems with nbn and the guys kept me informed and sorted the situation asap."

Nicholas V.

Google

"Extremely helpful and has provided a great service at a very competitive price. Troubleshooting connection issues immediately upon notification and rectifying them in a timely manner"

Colin K.

Google

"Best customer service ever Solitary technology is the best transferred my internet and it was activated straight away I’m telling you everyone needs to join"

Matthew R.

ProductReview.com.au

"Sorted out our internet / wifi for the Bungalows. They had a big task, and did a wonderful job- we couldn’t recommend enough"

Safety Beach Bungalows

Google

"Switching our internet provider to Solitary Technology has been one of the best decisions we've made! Based in Coffs..."

Robert S.

Google

"Thank you so very much Solitary Technology. You have saved me a lot of money. Everything is working perfectly. Your service was professional and efficient. It’s so good to have locals that we can trust and talk too!! We are really happy"

Kim T.

Google

"Excellent experience so far. From a seamless changeover and upgrade to consistent speeds and great communication. Not to mention a better deal price wise. Great local enterprise."

Nik R.

Google

"No issues with the service. Would recommend to others, and I have already done so"

Robyn D.

Google

"Initial issue with no connection, issue was with nbn not Solitary. Friendly online support got it sorted. All good now. Great value."

Barry G

ProductReview.com.au

"Very, very easy to deal with and went beyond what what most ISPs will do - friendly and fast communication and an unexpected credit too!"

Lance L.

Google

"Great Company, best support ever"

Dianne L.

Google

"Amazing service! Efficient and very easy to deal with"

Darren A.

Google

"We switched our business over to Solitary Tech about 3-4 months ago now and it has been smooth sailing. We had a little hiccup getting the modem setup, but Solitary sent someone out to fix it that same day, pretty impressive"

Ralph

ProductReview.com.au

"Thomas was very clear, honest and helpful. He helped me upgrade my internet connection including hardware. His installation associate, Kim, was great too. I’d recommend!"

Lucia G.

Google

"Incredibly helpful and knowledgeable."

Lisa J.

Google

"My Experience has been Brilliant 🥳my business is The Professional Centre Coffs Harbour & the change over to Solitary Technology was a great move 🌈my clients are Happy so l am too 🤩🤩🤩🤩🤩"

Carol P.

Google

"I had a very positive experience with the service and staff. Very polite staff . Internet is great and after services great. Thoroughly recommend"

MJ S.

Google

"We replaced our DODO service with Solitary. Instantly our internet improved. The customer service is excellent. Very polite and respectful employees who are able to communicate with technology illiterate customers effectively."

Mark W.

Google

"Highly recommended. Thomas has provided exceptional support in getting our previous fixed wireless nbn equipment/speeds..."

Douglas

Google

"Upgraded the antenna on my roof, much much better now, seeing speeds ~280Mbps/15Mbps vs the old ~50/2-5 Friendly support, good little local enterprise"

Shelby

ProductReview.com.au

"The nbn connection is as fast and reliable as any; the cost is competitive; and you get personal local support that isn't possible with the large national providers. Recommended!!"

Guy M.

Google

"Great nbn internet on Kangaroo Island. Solitary Tech team is great, and organised installation on ver short notice"

Phil

ProductReview.com.au

"Good experience, very helpful at organising for my connection moved to new address. Highly recommend"

Gayle

ProductReview.com.au

"Just switched to these guys this morning - switch over was fast and seamless, with the amazing Thomas calling as requested to finalise modem set-up. Their support is professional and very amicable..."

KMcC

ProductReview.com.au

"Personal, honest and punctual service . Great to keep things as local as possible , had a couple small problems with nbn and the guys kept me informed and sorted the situation asap."

Nicholas V.

Google

"Extremely helpful and has provided a great service at a very competitive price. Troubleshooting connection issues immediately upon notification and rectifying them in a timely manner"

Colin K.

Google

"Best customer service ever Solitary technology is the best transferred my internet and it was activated straight away I’m telling you everyone needs to join"

Matthew R.

ProductReview.com.au

"Sorted out our internet / wifi for the Bungalows. They had a big task, and did a wonderful job- we couldn’t recommend enough"

Safety Beach Bungalows

Google

"Switching our internet provider to Solitary Technology has been one of the best decisions we've made! Based in Coffs..."

Robert S.

Google

"Thank you so very much Solitary Technology. You have saved me a lot of money. Everything is working perfectly. Your service was professional and efficient. It’s so good to have locals that we can trust and talk too!! We are really happy"

Kim T.

Google

"Excellent experience so far. From a seamless changeover and upgrade to consistent speeds and great communication. Not to mention a better deal price wise. Great local enterprise."

Nik R.

Google

"No issues with the service. Would recommend to others, and I have already done so"

Robyn D.

Google

"Initial issue with no connection, issue was with nbn not Solitary. Friendly online support got it sorted. All good now. Great value."

Barry G

ProductReview.com.au

"Very, very easy to deal with and went beyond what what most ISPs will do - friendly and fast communication and an unexpected credit too!"

Lance L.

Google

"Great Company, best support ever"

Dianne L.

Google

"Amazing service! Efficient and very easy to deal with"

Darren A.

Google

"We switched our business over to Solitary Tech about 3-4 months ago now and it has been smooth sailing. We had a little hiccup getting the modem setup, but Solitary sent someone out to fix it that same day, pretty impressive"

Ralph

ProductReview.com.au

"Thomas was very clear, honest and helpful. He helped me upgrade my internet connection including hardware. His installation associate, Kim, was great too. I’d recommend!"

Lucia G.

Google

"Incredibly helpful and knowledgeable."

Lisa J.

Google

"My Experience has been Brilliant 🥳my business is The Professional Centre Coffs Harbour & the change over to Solitary Technology was a great move 🌈my clients are Happy so l am too 🤩🤩🤩🤩🤩"

Carol P.

Google

"I had a very positive experience with the service and staff. Very polite staff . Internet is great and after services great. Thoroughly recommend"

MJ S.

Google

"We replaced our DODO service with Solitary. Instantly our internet improved. The customer service is excellent. Very polite and respectful employees who are able to communicate with technology illiterate customers effectively."

Mark W.

Google

"Highly recommended. Thomas has provided exceptional support in getting our previous fixed wireless nbn equipment/speeds..."

Douglas

Google

"Upgraded the antenna on my roof, much much better now, seeing speeds ~280Mbps/15Mbps vs the old ~50/2-5 Friendly support, good little local enterprise"

Shelby

ProductReview.com.au

"The nbn connection is as fast and reliable as any; the cost is competitive; and you get personal local support that isn't possible with the large national providers. Recommended!!"

Guy M.

Google

"Great nbn internet on Kangaroo Island. Solitary Tech team is great, and organised installation on ver short notice"

Phil

ProductReview.com.au

"Good experience, very helpful at organising for my connection moved to new address. Highly recommend"

Gayle

ProductReview.com.au

"Just switched to these guys this morning - switch over was fast and seamless, with the amazing Thomas calling as requested to finalise modem set-up. Their support is professional and very amicable..."

KMcC

ProductReview.com.au

"Personal, honest and punctual service . Great to keep things as local as possible , had a couple small problems with nbn and the guys kept me informed and sorted the situation asap."

Nicholas V.

Google

"Extremely helpful and has provided a great service at a very competitive price. Troubleshooting connection issues immediately upon notification and rectifying them in a timely manner"

Colin K.

Google

"Best customer service ever Solitary technology is the best transferred my internet and it was activated straight away I’m telling you everyone needs to join"

Matthew R.

ProductReview.com.au

"Sorted out our internet / wifi for the Bungalows. They had a big task, and did a wonderful job- we couldn’t recommend enough"

Safety Beach Bungalows

Google

"Switching our internet provider to Solitary Technology has been one of the best decisions we've made! Based in Coffs..."

Robert S.

Google

"Thank you so very much Solitary Technology. You have saved me a lot of money. Everything is working perfectly. Your service was professional and efficient. It’s so good to have locals that we can trust and talk too!! We are really happy"

Kim T.

Google

"Excellent experience so far. From a seamless changeover and upgrade to consistent speeds and great communication. Not to mention a better deal price wise. Great local enterprise."

Nik R.

Google

"No issues with the service. Would recommend to others, and I have already done so"

Robyn D.

Google

"Initial issue with no connection, issue was with nbn not Solitary. Friendly online support got it sorted. All good now. Great value."

Barry G

ProductReview.com.au

"Very, very easy to deal with and went beyond what what most ISPs will do - friendly and fast communication and an unexpected credit too!"

Lance L.

Google

"Great Company, best support ever"

Dianne L.

Google

"Amazing service! Efficient and very easy to deal with"

Darren A.

Google

"We switched our business over to Solitary Tech about 3-4 months ago now and it has been smooth sailing. We had a little hiccup getting the modem setup, but Solitary sent someone out to fix it that same day, pretty impressive"

Ralph

ProductReview.com.au

"Thomas was very clear, honest and helpful. He helped me upgrade my internet connection including hardware. His installation associate, Kim, was great too. I’d recommend!"

Lucia G.

Google

"Incredibly helpful and knowledgeable."

Lisa J.

Google

"My Experience has been Brilliant 🥳my business is The Professional Centre Coffs Harbour & the change over to Solitary Technology was a great move 🌈my clients are Happy so l am too 🤩🤩🤩🤩🤩"

Carol P.

Google

"I had a very positive experience with the service and staff. Very polite staff . Internet is great and after services great. Thoroughly recommend"

MJ S.

Google

"We replaced our DODO service with Solitary. Instantly our internet improved. The customer service is excellent. Very polite and respectful employees who are able to communicate with technology illiterate customers effectively."

Mark W.

Google

"Highly recommended. Thomas has provided exceptional support in getting our previous fixed wireless nbn equipment/speeds..."

Douglas

Google

"Upgraded the antenna on my roof, much much better now, seeing speeds ~280Mbps/15Mbps vs the old ~50/2-5 Friendly support, good little local enterprise"

Shelby

ProductReview.com.au

"The nbn connection is as fast and reliable as any; the cost is competitive; and you get personal local support that isn't possible with the large national providers. Recommended!!"

Guy M.

Google

"Great nbn internet on Kangaroo Island. Solitary Tech team is great, and organised installation on ver short notice"

Phil

ProductReview.com.au

"Good experience, very helpful at organising for my connection moved to new address. Highly recommend"

Gayle

ProductReview.com.au

"Just switched to these guys this morning - switch over was fast and seamless, with the amazing Thomas calling as requested to finalise modem set-up. Their support is professional and very amicable..."

KMcC

ProductReview.com.au

"Personal, honest and punctual service . Great to keep things as local as possible , had a couple small problems with nbn and the guys kept me informed and sorted the situation asap."

Nicholas V.

Google

"Extremely helpful and has provided a great service at a very competitive price. Troubleshooting connection issues immediately upon notification and rectifying them in a timely manner"

Colin K.

Google

"Best customer service ever Solitary technology is the best transferred my internet and it was activated straight away I’m telling you everyone needs to join"

Matthew R.

ProductReview.com.au

"Sorted out our internet / wifi for the Bungalows. They had a big task, and did a wonderful job- we couldn’t recommend enough"

Safety Beach Bungalows

Google

"Switching our internet provider to Solitary Technology has been one of the best decisions we've made! Based in Coffs..."

Robert S.

Google

"Thank you so very much Solitary Technology. You have saved me a lot of money. Everything is working perfectly. Your service was professional and efficient. It’s so good to have locals that we can trust and talk too!! We are really happy"

Kim T.

Google

Get in Touch

Contact Our Business Team

Our Coffs Harbour Office

Suite 1, 9 Park Avenue, Coffs Harbour NSW 2450

Talk to Our Business Team

Phone: 1300 914 278 | Email: [email protected]

Business Questions

Common questions from our business customers

What SLA options are available?

We offer tiered Service Level Agreements with response time guarantees. Business SLA customers receive 24/7 fault reporting contact details.

Can you support multi-site businesses?

Yes, we support businesses with multiple locations across Australia, including SD-WAN implementations for seamless inter-site connectivity.

How quickly can you respond to issues?

Our average support response time is under 7 minutes. Critical issues for SLA customers are escalated immediately with 24/7 availability.

Do you provide on-site support?

Yes, we provide on-site support in the Coffs Harbour region and can arrange support through partners for other locations.

Get in Touch

Have questions about how we can help? We're ready to assist!

Phone number
1300 914 278

We'll get back to you as soon as possible.