Backup Internet
When Your Internet Goes Down, Your Business Doesn't Have To
Automatic failover to 4G or 5G keeps you online when your main connection drops. Your team keeps working. Your customers never know there was a problem.
Why You Need Backup Internet
Because your business can't wait for Telstra to fix things.
When your main connection fails, traffic automatically switches to backup. Most failovers happen in under 30 seconds.
EFTPOS machines, online orders, booking systems. They all need internet. Backup keeps the money flowing.
VoIP phones need internet. With backup, your phone system keeps working even when your main line is down.
NBN outages can last hours. Sometimes all day. That's a lot of lost productivity.
Stop worrying about what happens if the internet drops. You're covered.
Our Coffs Harbour team sets it up and supports it. Real people who understand your business.
How It Works
Automatic Failover
Set It and Forget It
Once we configure your backup internet, you don't need to think about it. It just works when you need it.Always Monitoring
Your router constantly checks if your main internet is working. If it detects a problem, it acts immediately.
Instant Switch
Traffic automatically routes to the backup connection. No buttons to press, no calls to make.
Automatic Return
When your main internet comes back, traffic switches back automatically. Seamless.
Backup Options
Choose Your Backup Technology
Right Solution for Your Needs
We'll look at your location, check coverage, and recommend the best backup option for your situation.4G LTE Backup
Good coverage, reliable speeds. Works well for most businesses as a backup connection.
5G Backup
Where available, 5G offers faster speeds that can match or exceed your main NBN connection.
Secondary Fixed Line
For businesses that need maximum reliability, a second fixed connection from a different provider.
Implementation
Getting Set Up
We handle the technical stuff so you don't have to.
Site Assessment
We check mobile coverage at your location and assess your current network setup.
Equipment Setup
We install a failover router or upgrade your existing equipment to support backup connections.
Configuration
We configure automatic failover rules and test everything thoroughly.
Monitoring
Ongoing monitoring alerts us if your backup activates, so we know to check on your main connection.
Backup Internet FAQs
Frequently Asked Questions
Common questions about backup internet.
How fast is the failover?
Most failovers complete in under 30 seconds. For some setups, it can be even faster. Your team might not even notice the switch happened.
Is 4G/5G fast enough for business use?
For most businesses, yes. 4G typically delivers 20-50 Mbps, which is enough for email, web, VoIP, and cloud apps. 5G can be much faster.
What if mobile coverage is poor at my location?
We'll check coverage before recommending a solution. In some cases, an external antenna can improve signal. If mobile backup won't work, we'll look at other options.
Do I need new equipment?
Usually, yes. Failover requires a router that supports multiple WAN connections. We can supply and configure the right equipment for your needs.
How much data does the backup connection need?
That depends on how often your main internet fails and how much your business uses. We can help you estimate based on your situation.
Will my VoIP phones work on the backup connection?
Yes. That's one of the main reasons businesses get backup internet. Your phone system keeps working even when your main line is down.
Protect Your Business
Tell us about your Coffs Harbour business and we'll recommend the right backup solution.
- Phone number
- 1300 914 278
- [email protected]
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