Backup Services

Your Data, Protected

Automated backups that run in the background. When something goes wrong, you can get back to work quickly instead of starting from scratch.

Data backup and security

What We Back Up

Comprehensive protection for all your business data.

Microsoft 365

Email, OneDrive, SharePoint, Teams. Microsoft doesn't back this up for you. We do.

Servers

On-premise servers backed up to the cloud. Full system images so you can restore everything.

Workstations

Important files on employee computers. The stuff that doesn't live in the cloud yet.

Databases

SQL Server, MySQL, and other databases. Point-in-time recovery when you need it.

Virtual Machines

VMware and Hyper-V environments. Back up whole VMs or just the data inside.

Cloud Apps

Google Workspace, Salesforce, and other SaaS platforms. Data you don't want to lose.

Why Backups Matter

The Stuff That Can Go Wrong

Hope for the Best, Plan for the Worst

Most businesses don't think about backups until they need them. By then, it's too late.

Ransomware

Criminals encrypt your files and demand payment. Good backups mean you don't have to pay.

Accidental Deletion

Someone deletes the wrong file. Or the wrong folder. Happens more often than you'd think.

Hardware Failure

Hard drives fail. Servers die. Without backups, your data dies with them.

Our Approach

Backups That Actually Work

Set Up Once, Protected Always

We configure your backups, monitor them daily, and test them regularly. You don't have to think about it.

Automated

Backups run automatically on schedule. No one needs to remember to do it.

Monitored

We watch your backups. If something fails, we know about it and fix it.

Tested

Every quarter, we test restores. Backups that can't be restored aren't backups at all.

How It Works

Getting Started

We'll assess what you have and set up proper protection.

Assessment

We look at your current data, where it lives, and how critical it is. This tells us what needs backing up.

Design

We design a backup strategy that covers everything important. How often, how long to keep backups, where they're stored.

Implementation

We set up the backup software, configure schedules, and run initial backups.

Ongoing Management

We monitor daily, fix issues, and test restores quarterly. You get reports showing everything's working.

Backup process

Backup FAQs

Frequently Asked Questions

Common questions about backup services.

Doesn't Microsoft back up my 365 data?

Microsoft protects their infrastructure, not your data. They have limited retention periods and can't recover from ransomware or accidental deletion beyond those limits. If you need your data, you need your own backups.

Where are my backups stored?

In secure Australian data centres. Your data stays in the country, which matters for compliance and peace of mind.

How long do you keep backups?

That depends on your needs and compliance requirements. Common setups keep daily backups for 30 days, weekly for 3 months, and monthly for a year. We'll recommend what makes sense for you.

How quickly can I recover?

Individual files can usually be restored in minutes. Full server recoveries take longer depending on size. We'll give you realistic timeframes for your setup.

What if I need to restore something?

Call us. We handle the restore for you. Most requests are completed the same day.

Is my backed-up data encrypted?

Yes. Data is encrypted during transfer and while stored. Only authorised personnel can access it for restores.

Protect Your Business Data

Tell us about your Coffs Harbour business and we'll assess your backup needs.

Phone number
1300 914 278

We'll get back to you as soon as possible.