Business Grade Fibre
When NBN Isn't Enough
Dedicated fibre with symmetrical speeds, guaranteed bandwidth, and enterprise service levels. For businesses where internet performance is critical.
Why Business Grade Fibre?
Dedicated infrastructure for businesses with serious connectivity needs.
Upload as fast as you download. Essential for video conferencing, cloud backups, and sending large files.
The speed you pay for is the speed you get. No sharing with neighbours, no peak-hour slowdowns.
Service level agreements with real teeth. Guaranteed uptime, fast fault response, financial penalties if we don't deliver.
Dedicated fibre means minimal latency. Critical for real-time applications, trading platforms, and VoIP.
Start with what you need and scale up as your business grows. No ripping out infrastructure.
Our Coffs Harbour team handles your account. Direct relationships, not ticket numbers.
NBN vs Enterprise Fibre
Understanding the Difference
Built for Business
Enterprise fibre costs more than NBN. For businesses that depend on their internet connection, it's worth every cent.Shared vs Dedicated
NBN is shared infrastructure. Enterprise fibre is dedicated to your business. When others are busy, you're unaffected.
Best Effort vs Guaranteed
NBN speeds are "up to". Enterprise fibre speeds are guaranteed. You get what you pay for, every time.
Standard vs Enterprise Support
NBN fault restoration targets are measured in days. Enterprise fibre targets are measured in hours.
Use Cases
Who Needs Enterprise Fibre?
Is It Right for You?
Not every business needs enterprise fibre. We'll be honest about whether NBN would serve you just as well.Data-Heavy Businesses
Architects, engineers, video production. If you're moving large files regularly, you need symmetrical speeds.
Cloud-First Companies
When everything lives in the cloud, your internet connection is your business infrastructure.
Multi-Site Organisations
Connecting multiple locations with reliable, low-latency links for shared systems and data.
The Process
Getting Connected
Enterprise fibre takes longer to provision, but the result is worth waiting for.
Feasibility Check
We check if fibre infrastructure reaches your building or can be extended to it. Some locations are easier than others.
Site Survey
A technician visits to assess the building, plan the installation, and identify any challenges.
Installation
Fibre is run to your premises and terminated. This can take a few weeks depending on complexity.
Activation
The service is activated and tested. We configure your network equipment and hand over a working connection.
Fibre FAQs
Frequently Asked Questions
Common questions about business grade fibre.
Is enterprise fibre available at my address?
That depends on existing infrastructure. Some locations are already fibre-ready. Others require new builds. We can check availability and provide options.
How long does installation take?
Typically 4-12 weeks from order to activation, depending on whether new infrastructure needs to be built. We'll give you a timeline upfront.
What speeds are available?
Common options range from 100Mbps symmetrical up to 10Gbps. We'll help you choose the right speed for your needs.
What does an enterprise SLA actually guarantee?
Typically 99.9%+ uptime, 4-hour fault response, and financial credits if targets aren't met. We'll explain the specific terms.
Is it much more expensive than NBN?
Yes, enterprise fibre costs more. How much depends on location, speed, and SLA level. For businesses where downtime costs real money, the premium is usually justified.
Can I keep my existing phone numbers?
Enterprise fibre is just the connection. You can run your existing phone system over it, including porting your numbers to a VoIP service.
Check Fibre Availability
Tell us your Coffs Harbour address and we'll check what's possible.
- Phone number
- 1300 914 278
- [email protected]
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