Business NBN
Internet That Takes Your Business Seriously
Business NBN plans built for work, not streaming Netflix. Priority support when things go wrong, and a local team who actually picks up the phone.
Why Business NBN?
Your internet is too important to leave to a residential provider.
When your internet goes down, you're not stuck behind thousands of residential customers. Business faults get attention first.
Need to host servers, run VPNs, or access your network remotely? Static IPs are included.
Our Coffs Harbour team handles your support calls. No overseas call centres, no reading from scripts.
Support when you need it, during the hours your business actually operates.
No throttling, no peak-hour slowdowns, no overselling bandwidth to squeeze in more customers.
We commit to response and resolution times in writing. Real accountability.
Business vs Residential
Not All NBN is Created Equal
Built for Businesses
Residential NBN is designed for homes. Business NBN is designed for companies that can't afford to wait when something goes wrong.Fault Priority
Business services get priority fault restoration. When your livelihood depends on the internet, that matters.
Better Bandwidth
Business services often come with better CVC allocation. That means more consistent speeds, especially during busy times.
Dedicated Support
Business customers get dedicated support channels. You're not competing with millions of residential users.
Speed Options
Pick the Speed Your Business Needs
We'll Help You Choose
Not sure what speed you need? Tell us how your business uses the internet and we'll recommend the right plan.NBN 50
Good for small offices with basic internet needs. Email, web browsing, and light cloud usage.
NBN 100
The sweet spot for most businesses. Handles video calls, cloud apps, and multiple users comfortably.
NBN 250 & Above
For businesses with heavy bandwidth needs. Large file transfers, lots of video conferencing, or many users.
How It Works
Getting Connected
We handle the setup and make sure everything works properly.
Check Your Address
We'll verify what NBN technology is available at your location and what speeds you can get.
Choose Your Plan
Pick the speed and features that suit your business. We'll explain the options without the jargon.
We Handle the Setup
We coordinate the connection, configure your router, and make sure everything's working properly.
Ongoing Support
Something not right? Call our Coffs Harbour team. We'll sort it out.
NBN FAQs
Frequently Asked Questions
Common questions about Business NBN.
What's the difference between business and residential NBN?
Business NBN comes with priority support, faster fault restoration, static IP addresses, and dedicated support channels. The underlying connection technology is often the same, but the service level is different.
What NBN technology is available at my address?
That depends on your location. It could be fibre to the premises (FTTP), fibre to the node (FTTN), fibre to the curb (FTTC), or fixed wireless. We can check for you.
Can I get a static IP address?
Yes, business NBN plans include static IP addresses. This is essential for remote access, VPNs, and hosting services.
What if the NBN goes down?
Business faults are prioritised over residential. We also offer backup internet solutions if you can't afford any downtime.
Is there a lock-in contract?
We offer flexible terms. Talk to us about what works for your business.
Can you help with the router and network setup?
Absolutely. We can supply and configure business-grade routers, set up your network, and make sure everything's secure.
Get a Business NBN Quote
Tell us about your Coffs Harbour business and we'll put together a plan that fits.
- Phone number
- 1300 914 278
- [email protected]
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