Coffs Harbour IT Support
Technology acting up again? We'll fix it.
Tech problems are frustrating. Whether it's a computer that won't stop freezing, WiFi that drops out every five minutes, or a virus you need help setting up a new gizmo. We've seen it all. And we'll sort it out, no fuss.
Stuck wrestling with tech that just won't cooperate?
Here's the thing: you shouldn't have to be a computer expert just to check your email or watch Netflix. When something goes wrong, you want it fixed. Quickly, properly, and without the headache. That's exactly what we do.
The Usual Suspects
Here's what we spend most of our days fixing (and yes, we can fix yours too)
Slow Computer
Taking ages to boot up? Freezing when you open Chrome? We'll dig out whatever's bogging it down and get it running properly again.
Virus Infections
Dodgy pop-ups everywhere? Browser hijacked? That's malware doing its thing. We'll clean it out properly, not just slap a band-aid on it.
Weak WiFi Signal
Full bars in the lounge, nothing in the bedroom? We'll sort out your WiFi coverage so you can actually use your internet anywhere in the house.
Printer Won't Connect
Printers are weirdly finicky. Whether it's brand new or suddenly stopped working, we'll get the darn thing printing again.
Computer Repairs
Screen's cracked? Hard drive making weird clicking noises? We can handle physical repairs too, not just software stuff.
Setting Up New Devices
Just bought a new laptop or gadget? Don't spend hours figuring it out yourself. We'll get it set up and walk you through how to use it.
Fair Pricing That Won't Sting
No surprises, no hidden fees. Honest rates for honest work.
Onsite Support
We'll come to you
- We'll come to your home
- Hands-on fixes for hardware issues
- Setup new devices in person
Remote Support
We'll call you
- Quick fixes from anywhere
- Usually faster turnaround
- Perfect for software issues
We're Up To 80% Better Value Than Competitors
Don't just take our word for it, here's how we stack up against the big names
| Company | First Hour | After First Hour | 1hr 15min Job Cost |
|---|---|---|---|
| Solitary Technology (That's us!) | $99 | $30 per 15 mins | $129 |
| GeekMobile | $158 | $79 per 30 mins | $198 |
| Geeks2u | $158 | $79 per 30 mins | $198 |
| Computer Troubleshooters | $160 | $80 per 30 mins | $200 |
| The Original PC Doctors | $250 | $40 per 15 mins | $290 |
That's right: For a typical 1 hour 15 minute job, you could save anywhere from $69 to $161 by choosing us instead. Same quality work, way better price.
Book Now and SaveWhy People Choose Us
Because when your tech breaks, you want someone local who'll actually show up, fix it properly, and not charge you an arm and a leg.
We're Actually Local
Not some call centre in Manila or Melbourne. We live here in Coffs. When you call, you'll talk to us. When you need help, we'll come to you. That's how it should work.
No Surprise Bills
We'll tell you what it'll cost before we touch anything. No sneaky fees, no "oh by the way" charges at the end. Just honest pricing for honest work.
We Don't Muck Around
Most times we can help you same day or next day. Tech problems are annoying enough without waiting a week for someone to show up.
However You Need It
Sometimes we can fix things remotely! Saves you time and money. Other times we'll come to you. Whatever you prefer, that's what we'll do.
Plain English, Please
We won't bamboozle you with technical gibberish. We'll explain what's wrong and what we're doing about it in words that actually make sense.
Your Stuff Stays Private
We take privacy seriously. We won't go poking around your files or look at anything we don't need to. What's yours is yours.
Questions You're Probably Wondering About
What's this gonna cost me?
Fair question. Have a look at our pricing. No hidden fees, no surprises. Remote fixes are usually since we don't have to drive out. Most simple jobs are done in under an hour.
How quickly can you help me?
Usually next day for onsite support, depending on when you book and what's wrong. For remote support, usually we can help within an hour or two. If it's urgent, we'll do our best to help ASAP. Just give us a shout and we'll figure out the earliest we can get to you.
Do you only work in Coffs Harbour?
We're based here in Coffs, but we cover Sawtell, Woolgoolga, Toormina, and the surrounding suburbs too. And if you've got internet, we can often help remotely no matter where you are.
Can you help with both Windows and Mac computers?
Yep. Windows, Mac, iPads, iPhones, Android, whatever you've got, we can work on it. We don't discriminate.
What if I need regular ongoing IT help?
We mostly do one-off fixes and setups, but if something goes wrong down the track, just call us again. No contracts, no retainers, no monthly fees—just pay for help when you actually need it.
Is my data safe with you?
Absolutely. We won't go poking around in your files or look at anything we don't need to. Your stuff stays private, full stop.
Right, Let's Get This Sorted
Your computer's not going to fix itself. Pick whichever way works for you and let's get started.
Or Just Tell Us What's Wrong
Fill this out and we'll get back to you within a day. Tell us what's happening with your tech and we'll figure out how to fix it.
- Phone number
- 1300 914 278
- [email protected]
Message sent successfully! We'll get back to you soon.
An error occurred. Please try again.