Coffs Harbour Managed IT Services
Business technology that just works.
Make your technology work for you, not the other way around. Fully managed, fixed-cost IT services for your Coffs Harbour business, delivered by local experts you can trust.
Has IT got you confused and stressed?
Running a business is complex enough without worrying about IT problems. Our managed services approach means you get predictable costs, proactive maintenance, and peace of mind knowing your technology is in expert hands.
Trusted by Coffs Harbour Businesses
We're proud to support local businesses with reliable, professional IT services that help them grow and succeed.
What we offer
Our Managed IT Services
Solitary Technology acts as a strategic partner for your business, working with you every step of the way to ensure your technology is working for you. We handle the IT, so you can focus on growing your business.
Ensure your critical data is securely backed up offsite with our automated cloud backup solutions. Quick and reliable recovery in case of data loss or disaster, with data stored securely in our Coffs Harbour and Sydney data centres.
Expert technical assistance whenever you need it, with our unlimited helpdesk support. Keep your team productive with fast response times and no bill shock at the end of the month. 100% local support with real people.
Modern, reliable communication solutions for your business. Our hosted PBX solutions provide seamless communication whether your team is in the office or working remotely, with advanced features and crystal-clear call quality.
Fast, reliable internet connectivity essential for modern business operations. Our SD-WAN solutions support multiple sites with unique hybrid connectivity options tailored to your business needs.
Comprehensive security solutions to protect your business from cyber threats. We implement robust security measures following the ASD Essential Eight framework, safeguarding your sensitive data and ensuring business continuity.
Proactive monitoring and maintenance of your IT infrastructure ensures optimal performance, reliability, and security. We fix small problems before they become big ones, keeping your business running smoothly.
Why Businesses Choose Our Managed IT Services
Our approach to managed IT services is designed specifically for the needs of Coffs Harbour businesses.
Local Expertise
Based right here in Coffs Harbour, we understand local business needs and provide face-to-face support when you need it.
Fixed Monthly Costs
Predictable IT expenses with no surprise bills. Our fixed-cost model helps you budget effectively and avoid unexpected IT costs.
Proactive Monitoring
We monitor your systems 24/7 to identify and resolve issues before they impact your business operations.
Rapid Response
Fast response times when you need support, with most issues resolved within hours, not days.
Business Continuity
Comprehensive backup and disaster recovery solutions ensure your business can continue operating even during unexpected events.
Scalable Solutions
Our services grow with your business, from small offices to multi-site operations across the region.
Frequently Asked Questions
How much do managed IT services cost?
Our managed IT services are priced based on the number of users and devices in your business. This includes unlimited support, monitoring, backup, and cybersecurity protection. Contact us for a customized quote based on your specific needs.
What hours is IT support available?
Our helpdesk support is available during business hours (8 AM - 6 PM, Monday to Friday) for all managed service clients. We also provide 24/7 monitoring of your systems and emergency support for critical issues outside business hours.
Do you support businesses outside Coffs Harbour?
Yes, we serve businesses throughout the Mid North Coast region, including Bellingen, Sawtell, Woolgoolga, and surrounding areas. We provide both on-site and remote support depending on your needs.
What happens if my internet goes down?
We offer redundant internet solutions and can set up backup connectivity options. Our monitoring systems will immediately alert us if your connection fails, and we'll work to restore service as quickly as possible.
Can you work with our existing IT equipment?
Absolutely. We can assess your current IT infrastructure and incorporate it into our managed services where appropriate. We'll also provide recommendations for upgrades or replacements when needed.
How do you handle data security and compliance?
We implement comprehensive security measures including endpoint protection, email security, network firewalls, and regular security assessments. We can also help ensure compliance with industry regulations relevant to your business.
Want to learn more?
Contact us today for a free consultation and see how we can help your business.
Get Your Free IT Consultation
Ready to see how managed IT services can help your Coffs Harbour business? Fill out the form below and we'll get back to you within one business day with a customized proposal.
- Phone number
- 1300 914 278
- [email protected]
Message sent successfully! We'll get back to you soon.
An error occurred. Please try again.