Switch to the local nbn® provider
that actually cares.
Solitary Technology is Coffs Harbour's local internet provider that actually cares about you. Fast, Local, Reliable. We make internet simple. No confusing contracts, no overseas call centers.
What We Do
Not Your Average Telco
Fast, local and reliable nbn® internet, supported by real people in our community.
100% Local Support
When you call us, you'll speak with our friendly experts in Coffs Harbour. No robots, no overseas call centers.
Advanced Portal
Check your internet health, manage your account, and get updates on any issues, all from one simple online portal.
Free Fixed Wireless Upgrades
Get your fixed wireless nbn® equipment upgraded for free, enjoy faster speeds (up to 400Mbps!) and better reliability.
No Lock-in Contracts
Stay because you love the service, not because you're stuck in a contract. Leave anytime, no penalties.
Static IP Address Included
Gaming? Self-hosting? Remote access? Not a worry! A static IPv4 address is included with all our Fast, Local nbn® plans.
Add a Home Phone
Want to keep your landline? We can help! Keep your existing number or get a new one with simple calling plans.
What Our Customers Say
Hear from people who love our product and service.
"Very, very easy to deal with and went beyond what what most ISPs will do - friendly and fast communication and an unexpected credit too!"
Lance L.
"Upgraded the antenna on my roof, much much better now, seeing speeds ~280Mbps/15Mbps vs the old ~50/2-5 Friendly support, good little local enterprise"
Shelby
ProductReview.com.au
"My Experience has been Brilliant 🥳my business is The Professional Centre Coffs Harbour & the change over to Solitary Technology was a great move 🌈my clients are Happy so l am too 🤩🤩🤩🤩🤩"
Carol P.
"Just switched to these guys this morning - switch over was fast and seamless, with the amazing Thomas calling as requested to finalise modem set-up. Their support is professional and very amicable..."
KMcC
ProductReview.com.au
"Thomas was very clear, honest and helpful. He helped me upgrade my internet connection including hardware. His installation associate, Kim, was great too. I’d recommend!"
Lucia G.
"We switched our business over to Solitary Tech about 3-4 months ago now and it has been smooth sailing. We had a little hiccup getting the modem setup, but Solitary sent someone out to fix it that same day, pretty impressive"
Ralph
ProductReview.com.au
"Thank you so very much Solitary Technology. You have saved me a lot of money. Everything is working perfectly. Your service was professional and efficient. It’s so good to have locals that we can trust and talk too!! We are really happy"
Kim T.
"Great Company, best support ever"
Dianne L.
"Amazing service! Efficient and very easy to deal with"
Darren A.
"Excellent experience so far. From a seamless changeover and upgrade to consistent speeds and great communication. Not to mention a better deal price wise. Great local enterprise."
Nik R.
"We replaced our DODO service with Solitary. Instantly our internet improved. The customer service is excellent. Very polite and respectful employees who are able to communicate with technology illiterate customers effectively."
Mark W.
"Switching our internet provider to Solitary Technology has been one of the best decisions we've made! Based in Coffs..."
Robert S.
"Extremely helpful and has provided a great service at a very competitive price. Troubleshooting connection issues immediately upon notification and rectifying them in a timely manner"
Colin K.
"Good experience, very helpful at organising for my connection moved to new address. Highly recommend"
Gayle
ProductReview.com.au
"Initial issue with no connection, issue was with NBN not Solitary. Friendly online support got it sorted. All good now. Great value."
Barry G
ProductReview.com.au
"Sorted out our internet / wifi for the Bungalows. They had a big task, and did a wonderful job- we couldn’t recommend enough"
Safety Beach Bungalows
"Best customer service ever Solitary technology is the best transferred my internet and it was activated straight away I’m telling you everyone needs to join"
Matthew R.
ProductReview.com.au
"No issues with the service. Would recommend to others, and I have already done so"
Robyn D.
"Incredibly helpful and knowledgeable."
Lisa J.
"Personal, honest and punctual service . Great to keep things as local as possible , had a couple small problems with NBN and the guys kept me informed and sorted the situation asap."
Nicholas V.
"I had a very positive experience with the service and staff. Very polite staff . Internet is great and after services great. Thoroughly recommend"
MJ S.
"Highly recommended. Thomas has provided exceptional support in getting our previous fixed wireless nbn equipment/speeds..."
Douglas
"Very, very easy to deal with and went beyond what what most ISPs will do - friendly and fast communication and an unexpected credit too!"
Lance L.
"Upgraded the antenna on my roof, much much better now, seeing speeds ~280Mbps/15Mbps vs the old ~50/2-5 Friendly support, good little local enterprise"
Shelby
ProductReview.com.au
"My Experience has been Brilliant 🥳my business is The Professional Centre Coffs Harbour & the change over to Solitary Technology was a great move 🌈my clients are Happy so l am too 🤩🤩🤩🤩🤩"
Carol P.
"Just switched to these guys this morning - switch over was fast and seamless, with the amazing Thomas calling as requested to finalise modem set-up. Their support is professional and very amicable..."
KMcC
ProductReview.com.au
"Thomas was very clear, honest and helpful. He helped me upgrade my internet connection including hardware. His installation associate, Kim, was great too. I’d recommend!"
Lucia G.
"We switched our business over to Solitary Tech about 3-4 months ago now and it has been smooth sailing. We had a little hiccup getting the modem setup, but Solitary sent someone out to fix it that same day, pretty impressive"
Ralph
ProductReview.com.au
"Thank you so very much Solitary Technology. You have saved me a lot of money. Everything is working perfectly. Your service was professional and efficient. It’s so good to have locals that we can trust and talk too!! We are really happy"
Kim T.
"Great Company, best support ever"
Dianne L.
"Amazing service! Efficient and very easy to deal with"
Darren A.
"Excellent experience so far. From a seamless changeover and upgrade to consistent speeds and great communication. Not to mention a better deal price wise. Great local enterprise."
Nik R.
"We replaced our DODO service with Solitary. Instantly our internet improved. The customer service is excellent. Very polite and respectful employees who are able to communicate with technology illiterate customers effectively."
Mark W.
"Switching our internet provider to Solitary Technology has been one of the best decisions we've made! Based in Coffs..."
Robert S.
"Extremely helpful and has provided a great service at a very competitive price. Troubleshooting connection issues immediately upon notification and rectifying them in a timely manner"
Colin K.
"Good experience, very helpful at organising for my connection moved to new address. Highly recommend"
Gayle
ProductReview.com.au
"Initial issue with no connection, issue was with NBN not Solitary. Friendly online support got it sorted. All good now. Great value."
Barry G
ProductReview.com.au
"Sorted out our internet / wifi for the Bungalows. They had a big task, and did a wonderful job- we couldn’t recommend enough"
Safety Beach Bungalows
"Best customer service ever Solitary technology is the best transferred my internet and it was activated straight away I’m telling you everyone needs to join"
Matthew R.
ProductReview.com.au
"No issues with the service. Would recommend to others, and I have already done so"
Robyn D.
"Incredibly helpful and knowledgeable."
Lisa J.
"Personal, honest and punctual service . Great to keep things as local as possible , had a couple small problems with NBN and the guys kept me informed and sorted the situation asap."
Nicholas V.
"I had a very positive experience with the service and staff. Very polite staff . Internet is great and after services great. Thoroughly recommend"
MJ S.
"Highly recommended. Thomas has provided exceptional support in getting our previous fixed wireless nbn equipment/speeds..."
Douglas
"Very, very easy to deal with and went beyond what what most ISPs will do - friendly and fast communication and an unexpected credit too!"
Lance L.
"Upgraded the antenna on my roof, much much better now, seeing speeds ~280Mbps/15Mbps vs the old ~50/2-5 Friendly support, good little local enterprise"
Shelby
ProductReview.com.au
"My Experience has been Brilliant 🥳my business is The Professional Centre Coffs Harbour & the change over to Solitary Technology was a great move 🌈my clients are Happy so l am too 🤩🤩🤩🤩🤩"
Carol P.
"Just switched to these guys this morning - switch over was fast and seamless, with the amazing Thomas calling as requested to finalise modem set-up. Their support is professional and very amicable..."
KMcC
ProductReview.com.au
"Thomas was very clear, honest and helpful. He helped me upgrade my internet connection including hardware. His installation associate, Kim, was great too. I’d recommend!"
Lucia G.
"We switched our business over to Solitary Tech about 3-4 months ago now and it has been smooth sailing. We had a little hiccup getting the modem setup, but Solitary sent someone out to fix it that same day, pretty impressive"
Ralph
ProductReview.com.au
"Thank you so very much Solitary Technology. You have saved me a lot of money. Everything is working perfectly. Your service was professional and efficient. It’s so good to have locals that we can trust and talk too!! We are really happy"
Kim T.
"Great Company, best support ever"
Dianne L.
"Amazing service! Efficient and very easy to deal with"
Darren A.
"Excellent experience so far. From a seamless changeover and upgrade to consistent speeds and great communication. Not to mention a better deal price wise. Great local enterprise."
Nik R.
"We replaced our DODO service with Solitary. Instantly our internet improved. The customer service is excellent. Very polite and respectful employees who are able to communicate with technology illiterate customers effectively."
Mark W.
"Switching our internet provider to Solitary Technology has been one of the best decisions we've made! Based in Coffs..."
Robert S.
"Extremely helpful and has provided a great service at a very competitive price. Troubleshooting connection issues immediately upon notification and rectifying them in a timely manner"
Colin K.
"Good experience, very helpful at organising for my connection moved to new address. Highly recommend"
Gayle
ProductReview.com.au
"Initial issue with no connection, issue was with NBN not Solitary. Friendly online support got it sorted. All good now. Great value."
Barry G
ProductReview.com.au
"Sorted out our internet / wifi for the Bungalows. They had a big task, and did a wonderful job- we couldn’t recommend enough"
Safety Beach Bungalows
"Best customer service ever Solitary technology is the best transferred my internet and it was activated straight away I’m telling you everyone needs to join"
Matthew R.
ProductReview.com.au
"No issues with the service. Would recommend to others, and I have already done so"
Robyn D.
"Incredibly helpful and knowledgeable."
Lisa J.
"Personal, honest and punctual service . Great to keep things as local as possible , had a couple small problems with NBN and the guys kept me informed and sorted the situation asap."
Nicholas V.
"I had a very positive experience with the service and staff. Very polite staff . Internet is great and after services great. Thoroughly recommend"
MJ S.
"Highly recommended. Thomas has provided exceptional support in getting our previous fixed wireless nbn equipment/speeds..."
Douglas
"Very, very easy to deal with and went beyond what what most ISPs will do - friendly and fast communication and an unexpected credit too!"
Lance L.
"Upgraded the antenna on my roof, much much better now, seeing speeds ~280Mbps/15Mbps vs the old ~50/2-5 Friendly support, good little local enterprise"
Shelby
ProductReview.com.au
"My Experience has been Brilliant 🥳my business is The Professional Centre Coffs Harbour & the change over to Solitary Technology was a great move 🌈my clients are Happy so l am too 🤩🤩🤩🤩🤩"
Carol P.
"Just switched to these guys this morning - switch over was fast and seamless, with the amazing Thomas calling as requested to finalise modem set-up. Their support is professional and very amicable..."
KMcC
ProductReview.com.au
"Thomas was very clear, honest and helpful. He helped me upgrade my internet connection including hardware. His installation associate, Kim, was great too. I’d recommend!"
Lucia G.
"We switched our business over to Solitary Tech about 3-4 months ago now and it has been smooth sailing. We had a little hiccup getting the modem setup, but Solitary sent someone out to fix it that same day, pretty impressive"
Ralph
ProductReview.com.au
"Thank you so very much Solitary Technology. You have saved me a lot of money. Everything is working perfectly. Your service was professional and efficient. It’s so good to have locals that we can trust and talk too!! We are really happy"
Kim T.
"Great Company, best support ever"
Dianne L.
"Amazing service! Efficient and very easy to deal with"
Darren A.
"Excellent experience so far. From a seamless changeover and upgrade to consistent speeds and great communication. Not to mention a better deal price wise. Great local enterprise."
Nik R.
"We replaced our DODO service with Solitary. Instantly our internet improved. The customer service is excellent. Very polite and respectful employees who are able to communicate with technology illiterate customers effectively."
Mark W.
"Switching our internet provider to Solitary Technology has been one of the best decisions we've made! Based in Coffs..."
Robert S.
"Extremely helpful and has provided a great service at a very competitive price. Troubleshooting connection issues immediately upon notification and rectifying them in a timely manner"
Colin K.
"Good experience, very helpful at organising for my connection moved to new address. Highly recommend"
Gayle
ProductReview.com.au
"Initial issue with no connection, issue was with NBN not Solitary. Friendly online support got it sorted. All good now. Great value."
Barry G
ProductReview.com.au
"Sorted out our internet / wifi for the Bungalows. They had a big task, and did a wonderful job- we couldn’t recommend enough"
Safety Beach Bungalows
"Best customer service ever Solitary technology is the best transferred my internet and it was activated straight away I’m telling you everyone needs to join"
Matthew R.
ProductReview.com.au
"No issues with the service. Would recommend to others, and I have already done so"
Robyn D.
"Incredibly helpful and knowledgeable."
Lisa J.
"Personal, honest and punctual service . Great to keep things as local as possible , had a couple small problems with NBN and the guys kept me informed and sorted the situation asap."
Nicholas V.
"I had a very positive experience with the service and staff. Very polite staff . Internet is great and after services great. Thoroughly recommend"
MJ S.
"Highly recommended. Thomas has provided exceptional support in getting our previous fixed wireless nbn equipment/speeds..."
Douglas
Your Friendly Local Internet Crew
Get Connected with Internet That Just Works
Internet for real life
We make nbn internet simple and reliable, without the runaround, so you can focus on what really matters – connecting with family, crushing that work project, or just chilling with your favourite show.Seriously Fast Speeds
Stream, play games, and browse without waiting. We keep you connected and running smoothly.
Real Australian Support
Talk to friendly people right here in Australia who actually know what they're doing. No endless hold music or talking to robots!
Faster nbn® Fixed Wireless for Kangaroo Island
Higher speed nbn® Fixed Wireless plans are now available on Kangaroo Island.
Sign up, get a free equipment upgrade and get online at blazing fast speeds at up to 400Mbps.
Need help deciding? Have questions? Call our Australian based support team who will answer any questions and walk you through every step of the signup process.
Call now: 1300 914 278
Fast, Easy Setup
No Lock-in Contracts
100% Local Support
Getting Connected is Super Easy!
Step 1: Pick Your Plan
Choose the speed that's right for you and sign up on our website. Takes about 5 minutes, and you're done! Prefer to chat over the phone? Give us a call on 1300 914 278.
Step 2: We Handle the Rest
Our team gets your order sorted quickly - usually in less than an hour. We'll send you a text message when everything is ready to go.
Step 3: Plug In and Go
When we give you the green light, simply plug in your modem. We provide easy instructions to get you online fast.
Step 4: Enjoy Fast Internet!
That's it! You're online and ready to go. If you need any help, we're just a phone call away.
Connectivity Options
nbn® Technology Types
We connect you to the best nbn® technology available at your location.
Full Fibre
Direct fibre cable to your home. The fastest and most reliable connection available.
Fixed Wireless
Delivers nbn® via wireless signals from a transmission tower to an antenna on your roof, ideal for regional areas.
Sky Muster® Satellite
nbn's satellite service for remote and isolated locations beyond the reach of other technologies.
FAQs about nbn
Got Questions? Here's Some Answers!
Have a different question? Contact us and we'll be happy to help. Give us a call on 1300 914 278, or start a chat with us in the bottom right of your screen.
What is nbn® and how does it work?
nbn® stands for National Broadband Network. It's Australia's new internet infrastructure designed to provide faster and more reliable internet connections across the country. We connect you to this network so you can get online.
How do I know if I can get nbn® at my place?
You can easily check your address on our website or the official nbn® website. Just pop in your address, and it will tell you if nbn® is available and what technology type serves your area.
Are there any setup fees or hidden costs?
We believe in straightforward pricing. We do not charge any setup fees for home nbn® plans, however, in some new developments, an nbn® new developments charge will apply - we'll let you know if this is the case when you sign up. No nasty surprises!
How long does it take to get connected?
Connection times can vary depending on whether nbn® is already active at your address and the type of connection. We'll give you an estimated timeframe when you sign up and keep you updated throughout the process. If nbn® is already installed at your address, we can usually get you connected within a couple of hours.
What kind of support do you offer?
We provide friendly, local support right here in Australia. If you have any questions or run into issues, you can reach out to our team, and we'll get things sorted quickly. You'll always be able to speak to a real person, not a robot.
How does Solitary Technology's network compare to other providers?
We utilise Nexthop for premium IP transit and have redundant backhaul to each nbn® POI for maximum reliability. Our network is monitored 24/7, and experts are on standby to ensure you're always connected.
97%
Customer Satisfaction
< 7 Mins
Average Support Response
99.9%
Average Network Uptime
Get in Touch
Have questions about how we can help? We're ready to assist!
- Phone number
- 1300 914 278
- [email protected]
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