Customer Reviews

What Coffs Coast customers say about us

Every review below was written by a customer on an independent platform. We can't edit or delete them — so we've reproduced them here in full, with a link to the original.

ProductReview.com.au

Australia's independent consumer review site. Reviews there are verified and cannot be edited or removed by us.

Read our current rating on ProductReview.com.au →

Google Reviews

Left on our Google Business Profile by customers across the Coffs Coast.

Search “Solitary Technology Coffs Harbour” on Google Maps.

Trustindex

Pulls our Google, ProductReview.com.au and Facebook reviews into one verified profile, with a combined rating across all of them.

Read our current rating on Trustindex →

We don't publish an average star rating of our own. Each platform above calculates and displays its own — that number is theirs to report, and it stays current in a way a figure copied onto this page would not.

All reviews

24 reviews, reproduced in full and unedited.

From ProductReview.com.au

Good experience, very helpful at organising for my connection moved to new address. Highly recommend

Gayle Published on ProductReview.com.au

Great nbn internet on Kangaroo Island. Solitary Tech team is great, and organised installation on ver short notice

Phil Published on ProductReview.com.au

Upgraded the antenna on my roof, much much better now, seeing speeds ~280Mbps/15Mbps vs the old ~50/2-5 Friendly support, good little local enterprise

Shelby Published on ProductReview.com.au

Best customer service ever Solitary technology is the best transferred my internet and it was activated straight away I’m telling you everyone needs to join

Matthew R. Published on ProductReview.com.au

Initial issue with no connection, issue was with nbn not Solitary. Friendly online support got it sorted. All good now. Great value.

Barry G Published on ProductReview.com.au

Just switched to these guys this morning - switch over was fast and seamless, with the amazing Thomas calling as requested to finalise modem set-up. Their support is professional and very amicable...

KMcC Published on ProductReview.com.au

We switched our business over to Solitary Tech about 3-4 months ago now and it has been smooth sailing. We had a little hiccup getting the modem setup, but Solitary sent someone out to fix it that same day, pretty impressive

Ralph Published on ProductReview.com.au

From Google Reviews

Highly recommended. Thomas has provided exceptional support in getting our previous fixed wireless nbn equipment/speeds...

Douglas Published on Google Reviews

Incredibly helpful and knowledgeable.

Lisa J. Published on Google Reviews

Thank you so very much Solitary Technology. You have saved me a lot of money. Everything is working perfectly. Your service was professional and efficient. It’s so good to have locals that we can trust and talk too!! We are really happy

Kim T. Published on Google Reviews

Switching our internet provider to Solitary Technology has been one of the best decisions we've made! Based in Coffs...

Robert S. Published on Google Reviews

I had a very positive experience with the service and staff. Very polite staff . Internet is great and after services great. Thoroughly recommend

MJ S. Published on Google Reviews

Sorted out our internet / wifi for the Bungalows. They had a big task, and did a wonderful job- we couldn’t recommend enough

Safety Beach Bungalows Published on Google Reviews

Amazing service! Efficient and very easy to deal with

Darren A. Published on Google Reviews

Very, very easy to deal with and went beyond what what most ISPs will do - friendly and fast communication and an unexpected credit too!

Lance L. Published on Google Reviews

My Experience has been Brilliant 🥳my business is The Professional Centre Coffs Harbour & the change over to Solitary Technology was a great move 🌈my clients are Happy so l am too 🤩🤩🤩🤩🤩

Carol P. Published on Google Reviews

The nbn connection is as fast and reliable as any; the cost is competitive; and you get personal local support that isn't possible with the large national providers. Recommended!!

Guy M. Published on Google Reviews

We replaced our DODO service with Solitary. Instantly our internet improved. The customer service is excellent. Very polite and respectful employees who are able to communicate with technology illiterate customers effectively.

Mark W. Published on Google Reviews

Excellent experience so far. From a seamless changeover and upgrade to consistent speeds and great communication. Not to mention a better deal price wise. Great local enterprise.

Nik R. Published on Google Reviews

Personal, honest and punctual service . Great to keep things as local as possible , had a couple small problems with nbn and the guys kept me informed and sorted the situation asap.

Nicholas V. Published on Google Reviews

Extremely helpful and has provided a great service at a very competitive price. Troubleshooting connection issues immediately upon notification and rectifying them in a timely manner

Colin K. Published on Google Reviews

Thomas was very clear, honest and helpful. He helped me upgrade my internet connection including hardware. His installation associate, Kim, was great too. I’d recommend!

Lucia G. Published on Google Reviews

Great Company, best support ever

Dianne L. Published on Google Reviews

No issues with the service. Would recommend to others, and I have already done so

Robyn D. Published on Google Reviews

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