March 12, 2025March 12, 2025Thomas SingletonUncategorized

How to fix missing address NBN

nbn Missing Address? Solitary Technology's Guide to Getting Connected Fast Picture this: you've just moved into your dream home, ready to stream your favourite shows and work from your new space. You plug in your modem, only to discover a…

Help Centre

March 5, 2025March 5, 2025userHelp Centre

How to change your Solitary Technology NBN® plan

This is a short guide on how to change your own service plan on the Solitary Technology Client Portal. First, select your current plan under Packages as highlighted below Once you have done so, you should see this page. On the…

Help Centre

December 11, 2024December 11, 2024user

How to find your AVC ID as a Solitary Technology customer

How to find your AVC ID as a Solitary Technology customerMethod 1: Find your AVC ID inside the client portalStep 1: Navigate and log into the Client PortalStep 2: Click "Services" in the top menu Step 3: Click "My Services"…

Blog

December 11, 2024December 11, 2024user

What is the Difference Between Wi-Fi and Internet

What is the Difference Between Wi-Fi and Internet?Let’s clear up a common mix-up: Wi-Fi and the internet are not twins—more like best friends! Knowing who does what can help you fix problems faster and get the most out of your…

Help Centre

December 9, 2024April 13, 2025Teagan StantonHelp Centre

What is an AVC ID and how can I find it?

What is an AVC ID?An AVC ID is a unique identifier for your nbn® internet connection. It helps telcos and nbn co keep track of individual services on the network. This simple code is crucial when you change providers or…

Help Centre

November 29, 2024December 31, 2024user

How to Change your Payment Method in the Client Portal

Solitary Technology accepts a range of payment methods for both one-off and recurring charges. We accept the following payment methods: BPAY PayID Visa and Mastercard Centrepay Step 1: To access the client portal, navigate to https://solitarytech.com.au/clientexec in your web browser.…

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November 19, 2024November 21, 2024Thomas Singleton

Optimizing Your Wi-Fi for a Seamless Online Experience

Poor Wi-Fi performance can lead to frustrating buffering, dropped connections, and slower speeds. Fortunately, there are practical steps you can take to enhance your network and enjoy a more seamless online experience. Router Placement Matters The location of your Wi-Fi…

Help Centre

November 19, 2024November 29, 2024Thomas Singleton

BPAY and Centrepay Now Available

At Solitary Technology, we’re committed to making your experience as seamless and convenient as possible. That’s why we’re excited to announce the addition of BPAY and Centrepay as new payment options for our customers! Don't worry, our existing payment methods…

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November 11, 2024November 11, 2024Thomas Singleton

NBN Fixed Wireless vs Starlink | Comparing Rural Internet Options

nbn® Fixed Wireless vs Starlink | Comparing Internet Options As regional and rural Australians look for reliable internet solutions, two of the most talked-about options are nbn® Fixed Wireless and Starlink, Elon Musk’s satellite internet service. While both services promise…

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November 11, 2024November 11, 2024Thomas SingletonBlog

What NBN® speed do I need?

Choosing the right nbn® speed plan can be a very daunting task, especially with the variety of options available. Whether you're a casual browser, a hardcore gamer, or running a home office, understanding your internet needs is crucial. This is…

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November 5, 2024November 5, 2024Thomas Singleton

Does Your NBN Provider Matter? | Choosing the Right Internet Provider

Does Your nbn® Provider Matter? | Choosing the Right Internet Provider When setting up your nbn® connection, one question often comes up: Does your choice of nbn® provider actually matter? While all nbn® providers operate on the same National Broadband…

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internet in coffs harbour internet service provider

October 28, 2024November 5, 2024Thomas Singleton

Internet Services in Coffs Harbour | Best nbn® Plan

Finding the right internet service in Coffs Harbour can make all the difference, whether you’re working from home, streaming movies, or keeping in touch with loved ones. With options like NBN plans and local support from providers such as Solitary…

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October 28, 2024November 5, 2024Thomas Singleton

Coffs Harbour IT Support

IT Support in Coffs Harbour | Reliable Tech Support for Businesses & Individuals In today’s digital landscape, reliable IT support is essential for both businesses and individuals. Whether you’re troubleshooting a technical issue, securing your network, or setting up new…

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October 24, 2024November 5, 2024Thomas Singleton

NBN Antenna Upgrades on the Coffs Coast

NBN Fixed Wireless Antenna Upgrades in Bellingen, Upper Orara, Coramba and Woolgoolga | Boost Your Signal If you’re experiencing slow speeds or signal dropouts with your NBN Fixed Wireless connection, upgrading your NBN antenna could significantly improve your internet performance.…

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October 22, 2024October 22, 2024Thomas Singleton

Business Phone and Internet Services in Coffs Harbour

Business Phone and Internet Services in Coffs Harbour | Local Providers In today’s fast-paced business world, reliable communication systems are crucial for success. Whether you’re a small business or a large enterprise, having robust business phone and internet services is…

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