March 5, 2025March 5, 2025userHelp Centre

How to change your Solitary Technology NBN® plan

This is a short guide on how to change your own service plan on the Solitary Technology Client Portal. First, select your current plan under Packages as highlighted below Once you have done so, you should see this page. On the…

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December 11, 2024December 11, 2024user

How to find your AVC ID as a Solitary Technology customer

How to find your AVC ID as a Solitary Technology customerMethod 1: Find your AVC ID inside the client portalStep 1: Navigate and log into the Client PortalStep 2: Click "Services" in the top menu Step 3: Click "My Services"…

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December 9, 2024April 13, 2025Teagan StantonHelp Centre

What is an AVC ID and how can I find it?

What is an AVC ID?An AVC ID is a unique identifier for your nbn® internet connection. It helps telcos and nbn co keep track of individual services on the network. This simple code is crucial when you change providers or…

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November 29, 2024December 31, 2024user

How to Change your Payment Method in the Client Portal

Solitary Technology accepts a range of payment methods for both one-off and recurring charges. We accept the following payment methods: BPAY PayID Visa and Mastercard Centrepay Step 1: To access the client portal, navigate to https://solitarytech.com.au/clientexec in your web browser.…

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November 19, 2024November 29, 2024Thomas Singleton

BPAY and Centrepay Now Available

At Solitary Technology, we’re committed to making your experience as seamless and convenient as possible. That’s why we’re excited to announce the addition of BPAY and Centrepay as new payment options for our customers! Don't worry, our existing payment methods…

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NBN not working? Coffs Harbour local NBN support can help!

October 18, 2024October 20, 2024Thomas Singleton

Get Support & Service

Contact nbn® Providers in Coffs Harbour | Get Support & Service When it comes to maintaining a reliable internet connection, having access to fast and responsive customer support is crucial. Whether you need help with troubleshooting, upgrading your plan, or…

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June 19, 2024January 19, 2025userHelp Centre

What Router Settings Do I Need to Use on Solitary Technology nbn®?

First things first, the vast majority of routers come with these settings as default, and if you are having trouble connecting, the first thing to do is a simple restart. If that does not work, then you will need to…